Bartender

Choice Hotels International•Minneapolis, MN

28d•$16•Onsite

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The role of the Bartender is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency. Are you RED? You are a hotelier and leader – you know operations, you’ve managed teams of all sizes, you know how to motivate your squad to achieve amazing things, and least of all you understand budgets and profitability You are passionate – about technology, innovation, creativity, art, music and fashion You are social – you don’t just understand the latest trends in technology and social media, you are on the leading edge and social technology is part of who you are You are a change agent – change is part of you, you are part of change. Adaptability and resiliency is in your nature You are a communicator – face to face or via social media, connecting with others is what you do best

Requirements

Minimum one year restaurant bartending experience, preferably in an upscale high volume environment
Must meet minimum age to serve alcohol based on applicable state law
Must be able to obtain and hold a valid Bartender’s License
Must be 18 years of age, or older
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, preparation methods and garnishments
Knowledge of local, state and federal liquor laws and regulations
Thorough understanding of safe and perceptive service
Excellent customer service and verbal communication skills
Ability to do basic math and handle cash
Ability to work with Point of Sale systems
Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
Able to work a flexible schedule, including evenings, weekends and holidays
Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally
Ability to maneuver up to 150 pounds, occasionally, for short periods of time
Able to set up and take down tables, chairs, stages and other banquet meeting fixtures
Ability to push and pull carts weighing up to 200 lbs, occasionally
Ability to stand for extended periods of time, constantly

Nice To Haves

Formal bartending training preferred

Responsibilities

Pleasantly greeting our guests as they approach the bar; promoting house drinks and utilizing up-selling skills to maximize revenues
Preparing beverages requested by customers, adhering to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs
Setting up the bar including all liquor, mixers, ice, garnishes, glassware and supplies
Performing pre-shift and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
Inventorying unused liquor and beverages, ensuring that all liquor is properly secured before, during, and at close of shift
Maintaining a complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
Making appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction
Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce based on projections from the daily functions sheet
Inspecting the bar daily for cleanliness and attractiveness and inspecting all equipment and machinery for proper operation
Ensuring the proper cleaning of the bar area
Promoting teamwork and quality service through daily communication and coordination with other departments
Adheres to legal and/or Choice Hotels policies and standards
Understands and follows the laws and guidelines for beverage service
Checks guests for proper identification, manages method of payment, and serves alcohol according to State, Federal and corporate liquor regulations.
Alert Management of any service and/or safety issues
Handles cash, checks and/or credit cards in accordance with Hotel policies
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest