Bartender

Cinépolis Cinemas USA•Rancho Santa Margarita, CA

2d•Onsite

About The Position

Cinépolis USA is a luxury cinema exhibitor, part of Cinépolis International, operating 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio. The company is dedicated to innovation, film, and hospitality. As a Bartender, you will be responsible for greeting guests with warm hospitality, accurately taking food and beverage orders, and creating a unique experience by possessing full knowledge of bar and menu items. Key duties include checking identification, mixing and serving alcoholic and non-alcoholic drinks according to standard recipes, maintaining cleanliness of the bar area, and ensuring compliance with alcohol service and safety training. You will also manage bar stock levels, wash stemware, process payments, assist with guest complaints, and complete all opening, mid, and closing procedures.

Requirements

Must be 18 years or older.
1+ years of bartending experience with a full bar.
ServSafe and Alcohol training certifications are required.
Ability to work with Vista Point of Sale System and perform basic math.
Strong interpersonal skills for interacting with employees, guests, and management.
Organized and able to prioritize in a fast paced and constantly changing environment while maintaining a smile and positive attitude.
Great communication skills with the ability to handle difficult and stressful situations and issues positively.
Flexible working hours including nights, holidays, and weekends.

Responsibilities

Greet guests who approach all bar areas immediately with a smile and warm hospitality, embodying Nice and Amazing Service.
Demonstrate Passion and Commitment by rapidly and accurately taking food and beverage orders and using selling maximizations for every guest.
Create a unique and amazing experience for guests by possessing full knowledge of bar and menu items and being able to make recommendations.
Check patrons' identification to ensure that they meet minimum age requirements, 21 or order, for consumption of alcoholic beverages.
Mix, garnish, and serve alcoholic and non-alcoholic drinks for server orders, and patrons of the bar, lobby, and lounge following standard recipes.
Clean as you go including glasses, utensils, bar equipment, and bussing tables.
Implement alcohol service and safety training, including but not limited to the following: ensuring that alcohol is consumed in designated areas only, not over-serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary.
Set up and maintain appropriate stock levels for the bar.
Keep Bar Supervisor up to date on inventory levels.
Wash and sanitize all stemware.
Process all payments correctly and promptly to ensure they have a smooth transition into the theater.
Navigate guest complaints and assist with requests or direct them to proper resources if unable to assist.
Complete all opening, mid, and closing procedures- including but not limited to side work.
Other duties as assigned.