Osage Casino-posted 3 months ago
Tulsa, OK
Amusement, Gambling, and Recreation Industries

Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to guest questions and requests. Handle all payment transactions accurately.

  • Keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
  • Effectively communicate concerns and information to supervisor and listen to communication from supervisor.
  • Effectively relate ideas for improvements to supervisor and management in accordance with chain of command.
  • Observe and report any and all unsafe behavior displayed by internal and external guests.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Take beverage orders from serving staff or directly from guests.
  • Mix ingredients to prepare cocktails and other drinks.
  • Identify product, mix and serve alcoholic and non-alcoholic beverages according to established recipes and procedures.
  • Identify bar needs and communicate them to supervisor; set up, stock, clean, maintain, and break down work area.
  • Maintain a proper, complete, and clean uniform.
  • Serve snacks or food items to customers seated at the bar.
  • Slice and pit fruit for garnishing drinks.
  • Arrange bottles and glasses to make attractive displays.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Ensure cleanliness of bar, stock room, and equipment.
  • Collect and manage customer payments.
  • Maintain good communication with co-workers.
  • Follow all operating procedures, safety and sanitation regulations and departmental policies and procedures.
  • Maintain confidentiality of all privileged information.
  • Contribute to a team effort and accomplish related results as required.
  • Perform all other related and compatible duties as assigned.
  • Must be 21 years of age.
  • High School Diploma or GED.
  • Required to obtain an ABLE liquor license.
  • Six months customer service experience preferred.
  • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
  • Required to maintain a valid Driver's License.
  • Required to provide documents to show the applicant is eligible to work in the United States.
  • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
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