Bartender/Server - Aileron Golf Club

Pyramid Global Hospitality•Charlotte Harbor, FL

12d

About The Position

The Bartender/Server at Aileron Golf Club will prepare and serve a variety of craft cocktails, wine, beer, and menu items while providing table and bar service as assigned. Responsibilities include verifying guest age requirements, managing payments, maintaining cleanliness, restocking supplies, and upholding all safety, sanitation, and responsible alcohol service standards. This position plays a key role in creating a welcoming environment, ensuring accuracy in orders, and maintaining the highest standards of quality and hospitality. All duties are performed in accordance with department and Sunseeker Resort policies, practices, and procedures.

Requirements

21 years of age
ServeSafe Food Handler’s Certification or equivalent
1-year experience bartending preferred
Knowledge of federal, state, and local liquor laws
Ability to work varied shifts, including weekends and holidays
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Must possess mature personal discretion and sound judgment
Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip resistant shoes
Enthusiastically supports decisions once they have been made by management
Ability to take direction and collaborate in a team environment
Ability to work in a high energy and demanding environment
Excellent time management skills and attention to detail are a must
Good communication skills and the ability to work independently as well as with other team members
Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers
Excellent customer service skills and an ability to communicate effectively, in English
Strong self-motivation and organizational skills
Self-starter able to prioritize and handle various tasks simultaneously
Ability to adapt to changing priorities and unexpected situations
Ability to keep the bar organized, stocked and clean

Responsibilities

Warmly greet and engage guests, taking accurate food and beverage orders and offering menu recommendations.
Provide both bar service and table service to guests within the Clubhouse, ensuring consistent attention and hospitality in all areas of operation.
Prepare and serve beverages, including craft cocktails, beer, and wine, with expert knowledge of recipes, presentation, and proper garnishes.
Deliver food and drinks promptly while maintaining exceptional service and attention to detail.
Anticipate guest needs, ensure satisfaction, and resolve any issues with professionalism.
Verify guest identification to ensure legal drinking age compliance.
Maintain cleanliness and organization of the bar, service stations, and dining areas throughout the shift.
Restock and rotate inventory of beverages, supplies, and garnishes as needed.
Accurately process transactions through the POS system, handling cash and card payments according to company procedures.
Adhere to all responsible alcohol service guidelines and resort safety standards.
Perform opening, closing, and side-work duties as directed by leadership.
Maintain product knowledge of all menu offerings, including daily features and promotions, to enhance upselling opportunities.
Collaborate with team members and management to ensure efficient and consistent service flow.
Follow all health, sanitation, and hygiene standards in accordance with state and resort requirements.
Perform additional duties as assigned to support the success of the Food & Beverage team.