About The Position

Pool Bartenders are responsible for serving alcoholic beverages and food to pool patrons. Bartenders are responsible for maintaining a complete knowledge of food and beverage menus, mixology, bar equipment, and sanitation standards, with a focus on maintaining an attractive bar for guests.

Requirements

  • Minimum 6 months bartending experience in an equitable establishment.
  • Previous cash handling experience required
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, in person and on the phone
  • Must be able to speak with enthusiasm and be comfortable talking and interacting with guests in a pool environment.
  • Ability to accurately and efficiently input information into MICROS
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
  • Excellent customer service, service recovery and problem solving skills.
  • Must have TABC & Food Handlers certifications.
  • Must be able to work a variety of shifts, including weekends and holidays
  • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Requires frequent bending, reaching overhead, and twisting.
  • Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.

Responsibilities

  • Must have knowledge of all food and drink menu items.
  • Must be familiar with state alcohol service guidelines.
  • Maintain complete knowledge of and comply with all company and departmental policies/service procedures/standards.
  • Serves food and beverage to guests following Omni Hotel's moments of service (MOS) standards and adheres to service times.
  • Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
  • Communicate with guests and food and beverage staff in a clear and professional manner at all times.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to manager and kitchen.
  • Maintain complete knowledge of all liquor brands, beers, outlet specific beverages and non-alcoholic selections offered.
  • Monitor and maintain cleanliness, organization, and sanitation of back bar and bar top.
  • Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness.
  • Works well with a diverse FOH and BOH staff.
  • Insures responsible service of alcohol by following all legal requirements including carding and consumption.
  • Accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system.
  • Maintains guest tabs and facilitates payment following procedures.
  • Responsible for continuous maintenance of liquor par levels and daily beer, wine, liquor and supply orders from the storeroom.
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