BARTENDER LOUNGE

The Pueblo of Sandia•Albuquerque, NM

8h•$7 - $9

About The Position

Provides fast, friendly, professional beverage and food services with multiple bars, and restaurants. Responsible for crafting and serving a wide variety of beverages while providing exceptional guest service includes; preparing drinks, managing the bar area, handling transactions, maintaining inventory levels, and ensuring compliance with alcohol service regulations. Collaborates with a dynamic team, upholding the highest standards of professionalism and hospitality. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.

Requirements

High School Diploma, GED certification or equivalent.
Must be at least 21 years of age.
One (1) year of bartending experience in another venue with similar volume.
Must be able to successfully pass a stringent background investigation.
Will require a pre-employment and random drug screening.
Must obtain and maintain a New Mexico Alcohol Server’s License prior to hire date.
Exceptional communication and interpersonal skills, provide personalized service and takes orders efficiently.
Possess the ability to count money/change correctly.
Excellent beverage knowledge including ingredients, proper mixing, and proper pouring technique with jigger and wine carafe required. Including knowledge of bartending/cocktailing/barbacking skills.
Comprehensive knowledge of liquor, beer, and wines
Knowledge of alcoholic beverage preparation and delivery systems.
Knowledge of bar and restaurant operations.
Interpersonal Skills – Considers and responds appropriately to the needs, feelings, and capabilities of others; adjusts approaches to suit different people and situations; may deal with people who are difficult, hostile, or distressed.
Ability to deal effectively and professionally with the general public and be attentive to customer’s needs.
Experience with Point-Of-Sale programs.
Detail oriented with strong customer service focus.
Ability to follow written and oral directions given by leadership.
Ability to maintain a safe work environment for oneself and others.
Maintains the highest standard of personal hygiene.
Knowledge of basic sanitation in accordance with Indian Health Services requirements.
Ability to work harmoniously with diverse team members, fostering a cooperative environment.

Nice To Haves

Two (2) years of bartending experience in venue with a full liquor license.
Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.

Responsibilities

Provides exceptional service to guests by taking orders, making recommendations, and ensuring a positive experience.
Crafts and serves a wide range of beverages including cocktails, beer, wine, and non-alcoholic drinks
Serves food items as required. Prepares drinks with proper pouring portions and ingredients according to recipe with correct jigger and wine carafe usage, required for all pours. Presents drinks to guests or servers as required.
Sets up the bar area at beginning of shift to include but not limited to; stocking products and changing kegs to ensure all offerings are present, as well as slicing fruit used for garnish. Breaks down the bar area at closing to include but not limited to; removal of empty cups and trash, wiping down bar tops and back counters, wiping down bottles, and wiping down bar stools.
Checks equipment (ice machine, refrigerator, chillers, glass washers, draft system) and reports problems to supervisory team. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
Maintains a clean bar and stocked workstation in accordance with established health and safety guidelines.
Operates POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure. Maintains integrity of all financial controls and responsibilities.
Adheres to all applicable laws and regulations governing alcohol service, including age verification and responsible beverage service practices.
Refuses service to guests who appear intoxicated, and handles challenging situations with tact and diplomacy, notifies an on-duty supervisor to follow up with the guests.
Responsible for clean-up of bar/workstation, removal of portable bar to storage area, returns unused liquor, advises bar back or supervisor of items needed to be restocked/ordered, and completes all closing bar paperwork as required.
Responsible for contacting on-duty supervisor or manager for all register voids.
Assists in the training of new team members.
Ensures glassware is clean (no spots or fingerprints) and free of damage (chips or cracks).
Ensures that the bar is stocked correctly.
Attends pre-shift meetings – daily specials, service issues and promotions.
Completes daily sales/cash/credit card reconciliation.
Ensures all product is properly secured and stored.
Ensures responsible alcohol service requirements are upheld by oneself as well as co-workers to include checking all patrons for valid identification and refusing service to impaired patrons.
Ensures incident documentation is completed on a daily basis.
Ensures temperature logs are completed every shift, in the absence of a barback on duty.
Ensures that IG cash registers are maintained for cleanliness.
Represents the department positively through professional conduct and appearance.
Responsible for accurately tendering and presenting checks to guests.
Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.
Performs other job-related duties as assigned.
Changes kegs in accordance with proper safety and lifting requirements.
Responsible for maintenance of tables including the ongoing removal of empty glassware and clearing of tables at closing time, with proper sanitation.