Bartender Lead

Casa de Montecristo•Houston, TX

12d

About The Position

Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States. The Lead Bartender is responsible for leading a stellar guest experience and operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.

Requirements

Previous leadership e xperience in a bar, restaurant or other hospitality environment.
POS and/or computer skills needed
Knowledge of wine, liquor and spirits.
Bartender certification a plus (or required if applicable)
Ability to work a flexible schedule (night, weekends, holidays)
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
Desire to develop oneself and others.
Seeks and delivers constructive feedback.
Maintain license and certifications as required by state.

Responsibilities

Lead a team of bartenders, servers and associates to provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills.
Serves as a Casa de Montecristo brand ambassador.
Build relationships with customers.
Proactively and effectively communicate product features and benefits, as well as promotional information.
Demonstrate a tenacious drive for results.
Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
Challenges and inspires others to achieve and execute sales driving initiatives.
Develop and maintain strong knowledge of Casa de Montecristo products.
Assists in leading the complete operations of the store, including ordering, stock control and product maintenance.
Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
Trains and delegates tasks appropriately.
Follows all Casa de Montecristo policies and standard operating procedures (SOPs).
Responsible for daily opening and closing activities within the location, including maintaining cash counts and till reconciliation.
Accountable for leading a team of associates in compliance to sta te and local regulations.
Maintains visual and cleanliness standards to support the brand image.
Ensures a comfortable, responsible and safe environment.
Other duties as assigned