Bartender - AM

The Kessler Collection • Mountain Brook, AL

287d

About The Position

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! The overall objective and purpose of The bartender position are to provide hospitable service to our guests. The incumbent is responsible for serving food and beverage to our guests to create an exceptional guest experience. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.

Requirements

• High school diploma, GED Degree, or related training equivalent - required
• 1+ year of relevant work experience in similar scope and title - required
• Experience within luxury brand/markets - required

Nice To Haves

• Student or graduate of hotel management - preferred

Responsibilities

• Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
• Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
• Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control
• Maintain the integrity of the Company proprietary information and protect Company assets
• Maintain a thorough knowledge of menu items, beer, liquor, and wine
• Clears and resets counters or tables at the conclusion of each course
• Assists dining room servers in the food and beverage service set tables serves guests as directed by the server, keeps menus clean, the clean table between servings, menu knowledge
• Assists with providing tables with beverages
• Removes solid linens and replaces them with clean linen
• Transports dirty dishes to the dishwashing station
• Polish silver and glass as needed
• Present menu, answer questions, and make suggestions regarding food and beverage
• Seat guests in the dining room
• Explain, pair and recommend wine from the wine list
• Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
• Relays orders to kitchen through POS and helps serve courses from kitchen and service bars
• Total's bill and accepts payment
• Proficiently utilizes the property management systems and follow cash handling procedures
• Sets up bar & dining room in a thorough and swift manner
• Sets up dining room when needed in a thorough and swift manner
• Complete opening and closing procedures as well as daily side-work
• Inventory and restock supplies as needed
• Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
• Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
• Maintain complete knowledge and comply with company policies and procedures
• Maintain neat, clean, and professional appearance according to standards
• Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
• Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs
• Develop and maintain a positive working relationship and support the team to achieve our goals
• Attend required training and meetings
• All other duties as assigned, planned or un-planned

Benefits

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED