Sand Trap Bars Assistant Manager (AM)

McMenamins • Gearhart, OR

2d

About The Position

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds. Description of the Position: The primary responsibility of Bars AM is assist in all bar operations under the guidance and direction of the Pub Manager. Duties include but not limited to: This position will be expected to be able to perform the responsibilities of non-management positions, and perform all opening and closing duties of the Pub. The Bars AM will oversee the smooth and effective running of the shift. Other duties include working outside on a seasonal basis as well as indoors, and most importantly maintaining and providing excellent customer relations with all customers. The Bars AM may also serve guests and tables in assigned sections by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; and train staff; administrative duties as assigned by manager. effectively dealing with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The Bars AM must be available to help solve and troubleshoot any problems that come up during the course of a shift and report any issues to the Head Manager and District Manager. The Bars AM position can be hard physical work and this job also requires the ability to effectively multi-task in a fast paced and deadline oriented environment. The Bars AM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to the Head or District Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.

Requirements

• Obtain and maintain a current food handlers card and OLCC card
• 21+ years of age
• Previous related experience
• Flexible schedule including days, evenings, weekends, and holidays preferred
• Enjoy working in a busy customer service-oriented environment

Responsibilities

• Assist in all bar operations under the guidance and direction of the Pub Manager
• Perform the responsibilities of non-management positions
• Perform all opening and closing duties of the Pub
• Oversee the smooth and effective running of the shift
• Work outside on a seasonal basis as well as indoors
• Maintain and provide excellent customer relations with all customers
• Serve guests and tables in assigned sections by taking food and beverage orders
• Deliver products in a timely manner
• Collect payment
• Cashiering
• Work on a point of sale computer system
• Set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service
• Regulate labor
• Oversee side work
• Cleaning duties
• Train staff
• Administrative duties as assigned by manager
• Effectively deal with personnel and customer service issues as they arise
• Provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction
• Help solve and troubleshoot any problems that come up during the course of a shift and report any issues to the Head Manager and District Manager
• Perform job in a safe manner and report any safety concerns to the Head or District Management
• Keep current on all company events, history, and products
• Complete other duties as assigned by the Manager on duty

Benefits

• $45 hotel rooms, 40% off bottles of wine, access to concerts
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
• Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees