Barista, Part Time

HAYA Hotel•Tampa, FL

11d

About The Position

Baristas report to the Food and Beverage Managers and work in a seamless effort with servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs. It is critical the person in this position possess a strong background in the art of coffee and tea making. As a barista, you will be responsible for creating memorable guest experiences. Your interactions may be brief ones, but your guests know they can count on you to get their day started with a smile, and create their special brew to their specification. All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all of our team members just like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded – no egos are allowed.

Requirements

Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
Minimum of 1 (one) year experience as a Barista in either a free-standing or hotel restaurant or café
TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
Available to work a flexible schedule to include nights, weekends and holidays
Fluency in English both verbally and non-verbally
Continuous standing and walking and negotiating wet tile floor and steps
Fine motor coordination is needed to pour beverages and decorate coffee drinks
Standing and walking is continuous for 4-5 hours at a time
Lifting and carrying 30 lb. tray, crate or box is occasional
Negotiating varied floor surfaces is continuous
Carrying over shoulder is occasional
Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
Handling lighted candles, and handling hot fluids (coffee and tea) is continuous
Must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F)

Responsibilities

Uphold and role model the company’s principles of People, Place and Character; and ensure you are always modeling the way of our values that drive collaboration, intuition and translocal hospitality
Own all aspects of a Café guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring accurate and thorough order details, executing on requests in a friendly and timely manner, and ensuring satisfaction throughout and adjusting when necessary
Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
Work in an organized and clean fashion with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships with the team and our guests
Share your extensive knowledge of the coffee world with your guests, using your product knowledge to enhance a guest experience and offer relevant additions to their order
Ensure the products served are at peak quality, using recipes and accurate measures for consistency
Be responsible for ensuring your bank and money is accurately accounted for and turned in, and audited
Observe conditions of all physical facilities and relay any challenges to the F&B Managers, Supervisors and/or F&B Director, to make corrections and improvements as needed
Communicate effectively with the F&B and Culinary teams to ensure all guests receive their food and beverage as ordered, and in a timely fashion
Be willing to assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Restaurants, Bar and Pool