Barista - Pinecrest Brewpub

Saucy Brew Works • Beachwood, OH

5d

About The Position

Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive experience for all patrons.

Requirements

• Previous experience in a cafe setting preferred.
• Thorough knowledge of café beverages
• Strong organizational skills; ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Excellent customer service skills
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Bilingual skills a plus.
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds.

Nice To Haves

• Bilingual skills a plus.

Responsibilities

• Greets patrons upon arrival.
• Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
• Accurately enters tickets for food and beverage orders into the point-of-sale system
• Makes drinks for patrons utilizing proper recipes, glassware, and garnishes; serves drinks.
• Receives payment from patrons; makes change as needed; issues receipts.
• Clears and resets tables and dining area as needed.
• Prepares all mixes and garnishes prior to opening.
• Stocks cafe with all necessary items including but not limited to glassware, coffee beans, coffee syrups, mixes, non-alcoholic beverages, and supplies.
• Maintains thorough knowledge of all beverage selections available and characteristics/description of all menu items, including ; all designated glassware / garnishes for drinks; all menu items, preparation method/time, ingredients, , portion sizes, presentation, and prices.
• Maintains cleanliness and sanitation at all times; performs closing clean-up duties.
• Resolves patron problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
• Answers phone in a courteous and timely manner.
• Assists other staff members as needed to ensure optimum service to all patrons.
• Completes all necessary paperwork; maintains files and records.
• Performs other related duties as assigned by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed