Barista (Part-Time)

Black Rock Coffee Bar•Eugene, OR

3h•$15

About The Position

Join Black Rock Coffee Bar as a Barista, where your primary focus will be delivering exceptional customer service, crafting high-quality beverages, and fostering positive coworker relationships. Your genuine passion for coffee, meticulous attention to detail, and commitment to forging authentic connections will guarantee memorable experiences for each customer, contributing to a strong sense of community and leaving a positive impact on the neighborhood.

Requirements

Strong communication and interpersonal skills for effective customer and team interactions.
Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail.
Excellent customer service skills with a friendly, outgoing personality.
Capable of building positive relationships with customers and team members.
Flexibility to work weekends, holidays, and varying shifts.
Self-motivated and capable of independent work during down times.

Responsibilities

Immediately and warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment.
Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders.
Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens.
Maintains clean and organized work and customer areas, following health and safety guidelines.
Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales.
Handles accurate cash and credit transactions, including daily cash deposits when required.
Supports training initiatives and mentors new team members during their onboarding process.
Manages daily, weekly, and monthly tasks assigned by the leadership team.
Handles customer complaints and resolve issues professionally and promptly.
Assists in inventory management and restocks supplies as needed, including product displays.
Conducts line busting during peak periods to expedite customer orders, which may require exposure to various elements.
Proficient at working independently during shifts with self-directed initiative and minimal supervision.
Always follows Black Rock Coffee Bar's policies and procedures diligently.
Performs other duties as assigned.