Barista - North Haven, CT

7Brew•North Haven, CT

11d•$20

About The Position

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift. Visit 7brew.com to learn more about us!

Responsibilities

Can converse directly with customers to confirm and personalize their drink orders, and correctly key those orders into our point-of-sale system.
Can collect payments from customers, provide receipts, and correctly count back any change.
Can prepare all drinks and premixes to order, ensuring quality and consistency for each customer served.
Must always move with urgency and responsiveness, operating on the customer’s time to provide prompt service.
Stays productive and proactive throughout the entire shift, supporting guest service even during slower periods.
Makes personal connections with customers every day through genuine interactions, warm smiles, and open, positive body language.
Knows our full menu and drink offerings inside and out; can guide customers, answer questions, and help them identify and order the drink they truly want, offering recommendations when appropriate.
Brings their best self to work every day and dresses appropriately for their assigned service position.
Is familiar with shift-change duties, checklists, and weekly tasks, and can execute any of them as needed to maintain smooth service.
Is always clocked in, present, and ready to serve customers at their assigned position when the shift begins.
Treats teammates and customers with respect, kindness, and a service-first mindset.
Maintains a safe, sanitary, and organized service environment by following organizational standards and sanitation regulations.
Able to remain standing for extended periods (typically up to 5 hours per shift). Reasonable accommodations will be made as required by law.
Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks.
Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups.
Can work outside in our service lanes for prolonged periods, regardless of weather conditions.
Can lift up to 50 lbs.
Can stand comfortably for hours at a time while serving guests.
Can climb a ladder and use a stepladder as needed.
Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas.
Can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers.
Can safely use a utility knife.
Works a flexible schedule.
Follows company procedure for communicating time-off requests.
Regularly works weekends and is available to work holidays if necessary.