Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner. Essential Duties and Responsibilities: Prepares espresso orders for customers and catering using standard measures and recipes. Enter orders accurately into POS device; accepts cash and charge payments. Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area. Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils. Ensures proper food preparation by using approved recipes and following prescribed production standards. Keeps display equipment clean and free of debris during meal service. Cleans equipment and workstation thoroughly before leaving the area for other assignments. Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors. Serves customers quickly and efficiently, and prevents delays in serving lines. Demonstrates a complete understanding of daily menu items and accurately explains them to customers. Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process. Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. Performs other duties as assigned. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees