Barista (Full-Time)

Marcus CorporationMilwaukee, WI
2d

About The Position

POSITON PURPOSE: Craft exceptional beverages, provide warm and genuine service, and work with precision and care. Provide food items as ordered and to specifications.

Requirements

  • Prior hospitality, customer service, or barista experience preferred.
  • Must be able to learn all menu items and up-selling techniques.
  • Basic mathematical skills necessary to operate a register.
  • Ability to effectively resolve conflict situations, such as inaccurate check total.
  • Outgoing, pleasant personality and the ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.
  • Ability to operate keyboard and Point of Sale procedures to handle cashier functions.
  • Detail-oriented and highly organized; able to multitask, prioritize effectively, and work well both independently and as part of a team.
  • Physically able to stand, walk, lift up to 25 lbs., and perform required tasks.
  • Must be able to work a varied schedule to include mornings, days, evenings, weekends, and the ability to work under pressure.

Responsibilities

  • Understand full menu, including ingredients, preparation, and service standards.
  • Consistently prepare quality beverages and dishes to standard.
  • Maintain cleanliness and organization of work area, performing cleaning as assigned.
  • Operate POS system accurately while multitasking and completing side work.
  • Comply with accounting guidelines for processing payments and completing closing tasks at end of shift.
  • Follow merchandising, stocking, rotation, and storage standards.
  • Handle guest orders from start to finish, resolving complaints professionally.
  • Assist in other areas of the marketplace as business levels demand.
  • Other duties as assigned.
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