Barista

O'Reilly Hospitality Management LLC•Louisville, KY

15d•Onsite

About The Position

JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Barista Location: Cambria Hotel Louisville Downtown - Whiskey Row Essential Responsibilities: Preparation & Setup: Prepare work area for daily operations, ensuring all necessary supplies and equipment are ready for use. Customer Service: Greet guests in a friendly and outgoing manner. Verify guest age prior to serving alcoholic beverages in compliance with state law, serving guests responsibly in accordance with company, local, state, and federal regulations. Describe products to customers, answer questions, and make menu suggestions. Take call-in food orders over the phone in a pleasant manner. Food & Beverage Service: Prepare and serve a variety of hot and cold beverages (e.g., coffee, specialty drinks, beer, cocktails), as well as baked goods and prepared foods. Customize beverage and food orders per guest requests. Enter food and drink orders accurately into the POS system and process payments. Maintenance & Cleanliness: Clean and sanitize all equipment, utensils, dishes, and work areas. Ensure customer service stations are stocked with necessary supplies (e.g., paper products, beverage items). Maintain cleanliness in service and seating areas. Regularly check the functioning and temperature of freezers, refrigerators, and heating equipment. Inventory & Stocking: Stock supplies and retail products as needed. Inventory, order, or receive products as directed by management. Team Collaboration: Communicate verbally with management, fellow team members, and guests in a positive manner. Embrace and promote the O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. Follow all company policies and procedures. Perform additional duties as assigned.

Requirements

Strong verbal and written communication skills.
Ability to multitask and manage multiple orders efficiently.
Friendly and professional demeanor with the ability to recall frequent patrons' names, faces, and preferences.
Ability to follow safe food handling procedures and sanitation practices.
Excellent customer service skills with a focus on speed, efficiency, and kindness.
Must be at least 21 years old.
Must successfully complete training in food preparation, service skills, and customer service procedures.
Standing for long periods of time.
Light Work: Exerting up to 40 pounds of force occasionally, 20 pounds frequently, and negligible force constantly to move objects.
May occasionally be required to lift more than 40 pounds.

Nice To Haves

Prior experience as a bartender or barista preferred but not required.
High School diploma or GED preferred.
Hospitality and customer service experience preferred.

Responsibilities

Prepare work area for daily operations, ensuring all necessary supplies and equipment are ready for use.
Greet guests in a friendly and outgoing manner.
Verify guest age prior to serving alcoholic beverages in compliance with state law, serving guests responsibly in accordance with company, local, state, and federal regulations.
Describe products to customers, answer questions, and make menu suggestions.
Take call-in food orders over the phone in a pleasant manner.
Prepare and serve a variety of hot and cold beverages (e.g., coffee, specialty drinks, beer, cocktails), as well as baked goods and prepared foods.
Customize beverage and food orders per guest requests.
Enter food and drink orders accurately into the POS system and process payments.
Clean and sanitize all equipment, utensils, dishes, and work areas.
Ensure customer service stations are stocked with necessary supplies (e.g., paper products, beverage items).
Maintain cleanliness in service and seating areas.
Regularly check the functioning and temperature of freezers, refrigerators, and heating equipment.
Stock supplies and retail products as needed.
Inventory, order, or receive products as directed by management.
Communicate verbally with management, fellow team members, and guests in a positive manner.
Embrace and promote the O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
Follow all company policies and procedures.
Perform additional duties as assigned.

Benefits

401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!

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