SpartanNash-posted 1 day ago
Entry Level
Onsite • Grand Rapids, MI
5,001-10,000 employees

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 4668 Cascade Rd - Grand Rapids, Michigan 49546 Position Summary: This role is responsible for preparing coffee shop beverages and food, operating cash register and receiving payment in a timely and efficient manner while displaying courteous customer service.

  • Prepare coffee shop beverages; brew, mix and/or blend beverages according to set standards.
  • Prepare food items according to procedures.
  • Ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment.
  • Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
  • Stock items and rotate Coffee items and merchandise displays.
  • Maintain understanding of current store programs and product locations.
  • Understand use of check-stand equipment (i.e., register) and coffee shop equipment and its efficient operation.
  • Notify the department lead or manager if products and supplies need to be ordered.
  • Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), etc.
  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
  • Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed
  • High school diploma or GED (preferred)
  • One year of retail or related experience preferred.
  • Good verbal communication skills; ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing and arithmetic skills are required.
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