Barista

BallenIsles Country Club•Bend, OR

33d•$18

About The Position

Juniper Preserve is seeking a Barista! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. The Barista will help develop and maintain our coffee program to the highest standard and serve as in-house quality control for each cup. The Barista will prepare and serve specialty coffee, other beverages, and select food items to guests.

Requirements

Able to pass a drug test and pre-employment criminal background check.
Must be 21 years of age.
Regular and reliable attendance.
Must be dressed neatly and well-groomed in company-approved uniform at all times.
Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions accurately.
Must be able to calmly respond to angry guests and notify a manager.
Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases.
Barista and customer service experience
Worked within a customer-facing environment.
Hospitality industry experience

Nice To Haves

High School Diploma preferred

Responsibilities

Greet guests and present them with menus and beverage lists.
Create a warm and welcoming atmosphere for guests and employees.
Answer questions about menu items and beverages, including their ingredients, preparation, and accompanying items, and make recommendations.
Take orders from guests for food and/or beverage items.
Prepares and serves hot and cold beverages, such as coffee, tea, espresso, handcrafted cocktails, local beer, and wine to guests; correctly customizes orders as requested.
Dialing in espresso, latte art, and various methods of brewing
Prepares and serves food items such as pastries and appetizers.
Check identification in order to ensure they meet minimum age requirements for consumption of alcoholic beverages.
Enter orders and modifications into the POS system quickly, in the proper sequence, and use appropriate abbreviations.
Observes guests to respond to any additional needs.
Maintain table appearance by pre-bussing, checking drink levels, removing clutter, and presetting necessary utensils.
Prepare and present checks.
Remove dishes and glasses from the table or bar and empty them in an orderly fashion in the dishwashing area.
Collect payments on checks by having checks signed by members or process a credit card.
Provide continuous and timely service until the guests leave the premises and give them a warm farewell.
Follows alcohol awareness procedures for preventing intoxication of guests and handling of an intoxicated guest.
Keeps the immediate manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.
Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
Uphold the standards and expectations of food quality and production set forth by Juniper Preserve.
Able to effectively handle multiple tasks.
Incorporates safe work practices in job performance.
Maintains a professional standard at Juniper Preserve, including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions, and written correspondence. Does not discuss work-related issues with members and resort guests.
Maintains a positive attitude and the flexibility to take on new and different tasks as assigned by the manager.
Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.