Barista

Dufry Careers•Middletown, PA

28d•$16 - $16

About The Position

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucksestablishment and performing other support functions which may include cleaning the food preparation,customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by thebusiness or as assigned by management. This is a non-exempt position and typically reports to the StoreManager.

Requirements

Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic andoutgoing manner
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policydocuments, as well as converse comfortably with customers
Requires the ability to learn and maintain knowledge of Starbuck's products and procedures
Some cash handling and customer service experience preferred

Responsibilities

Greets customers and takes food order; provides information about products and looks for opportunityto "up-sell" products
Prepares all drink orders to Starbucks and HMSHost standards
Operates a cash register and receives payment from customers in cash or credit card, accuratelycounts and provides change to customers as required, and follows all HMSHost customer service andcash handling policies and procedures
Educates and informs customers about the differences among coffee beans, coffee preparation andhome brewing methods
Cleans and stocks customer area
Follows HMSHost and Starbucks operational policies and procedures, including those for safety andsecurity, to ensure the safety of all partners during each shift
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating tostandard and to set a positive example for the shift team