Barista

Crafty•New York, NY

26d

About The Position

The Role: Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes. As the face of our Cafe Program, you’ll create a welcoming environment, ensuring seamless operations while balancing speed, precision, and attention to detail.This role is perfect for someone who is client-obsessed, reliable, and thrives in both team-oriented and autonomous settings. You’ll be responsible for preparing handcrafted beverages, managing inventory, and adapting to dynamic service needs.If you’re passionate about coffee, hospitality, and working in a fast-paced, high-energy environment, we want to hear from you! Required Attributes: Attentive to Detail: You take pride in precision, from dialing in espresso shots to ensuring latte art consistency. Every drink meets Crafty’s quality standards, and you maintain a well-stocked, organized workspace. You proactively monitor inventory levels, ensuring that syrups, milk alternatives, and coffee beans are always available to meet client demand. You keep a sharp eye on cleanliness, presentation, and adherence to health and safety regulations, ensuring every aspect of the cafe is polished and inviting. Client Obsessed: You create a warm and welcoming atmosphere, engaging with clients to learn their preferences and providing personalized service. You make thoughtful recommendations and ensure every interaction leaves a positive impression. You actively seek feedback and adapt to evolving client needs, going above and beyond to enhance their cafe experience. Reliable: You show up on time, prepared, and ready to work. You take ownership of your responsibilities, whether it’s opening the cafe, maintaining equipment, or supporting teammates during busy rushes. You foster trust with both clients and coworkers by consistently delivering high-quality service and maintaining professionalism under pressure. Resilient: You thrive in a fast-paced environment, handling lines and custom orders with efficiency and grace. You maintain a positive attitude, even during peak hours, ensuring both clients and teammates feel supported and energized. Operationally Sound: You execute cafe operations with efficiency, following best practices for espresso extraction, milk steaming, and beverage presentation. You quickly adapt to last-minute menu changes, equipment issues, or unexpected rushes, problem-solving on the spot to keep service running smoothly. Collaborative: You actively support teammates, stepping in to help with tasks like restocking, dishwashing, or assisting with inventory when needed. You embrace a team-first mindset, understanding that shared success leads to the best possible client experience. Autonomous: You take initiative in maintaining cafe standards, troubleshooting minor equipment issues, and identifying opportunities for efficiency. You confidently manage your station, ensuring every drink is crafted to perfection without constant supervision. You own your role, continuously seeking ways to improve workflows, enhance client satisfaction, and elevate the cafe experience.

Requirements

1+ years of experience in a third wave cafe
2+ years of experience with a manual espresso machine
Morning person: shifts can start as early as 6am!
Full espresso bar execution on a manual machine
Ability to frequently lift up to 25+ lbs, working on your feet, and frequent bending
Customer service & hospitality