Barista
About The Position
Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests Ensure that overall cleanliness and maintenance of our cafe exceeds expectations Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings Actively participate in monthly departmental sales promotions Ensure that all beverage product meets Fairmont Hotels & Resort standards Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty Ensure that cafe area is clean and all equipment is functional Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment) Be Health & Safety conscious and actively involved in maintaining a safe work environment Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times Complete side duties in timely manner Assist colleagues in daily tasks as required
Requirements
- Previous guest service experience preferred
- Previous point of sale system experience preferred
- Must have good cash handling skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Nice To Haves
- Previous guest service experience preferred
- Previous point of sale system experience preferred
Responsibilities
- Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
- Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
- Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
- Actively participate in monthly departmental sales promotions
- Ensure that all beverage product meets Fairmont Hotels & Resort standards
- Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty
- Ensure that cafe area is clean and all equipment is functional
- Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
- Be Health & Safety conscious and actively involved in maintaining a safe work environment
- Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
- Complete side duties in timely manner
- Assist colleagues in daily tasks as required
Benefits
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
