Barista

Akwesasne Mohawk Casino Resort•Hogansburg, NY

12d•$16

About The Position

Creates a quality experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment. Mixes and serves hot and cold coffee, tea and blended drinks to patrons of the coffee kiosk by performing the following duties.

Requirements

GED or High School Diploma.
No experience necessary.
Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes.
Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.
Serve Safe and Safety training is required as part of the training.

Responsibilities

Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
Responsible for taking drink orders from guest.
Maintains a calm demeanor during periods of high volume or unusual events to keep kiosk operating to standard and to set a positive example for the team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to supervisor so they can respond as necessary.
Assist with training by reinforcing successful performance and giving encouraging coaching as needed.
Consistently provides quality beverages and food products for all customers by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines.
Follows operational policies and procedures including those for cash handling and safety and security to ensure the safety of all associates during each shift.
Maintains a clean and organized workspace
Maintains regular and punctual attendance
Arranges product to maintain an attractive display.
Accepts and delivers food.
Learn or have knowledge of the Agilysys POS System.
Other duties as assigned.