Barista/Server Atwater's Belvedere Square 21212

Atwater's•Baltimore, MD

5d•$15 - $18•Onsite

About The Position

Atwater's Belvedere Square is a high-volume quick service operation. We serve hearty soups, breakfast, sandwiches, salads, specialty coffee, pastries. As a Server/Barista, you will be responsible for providing an excellent service experience for every customer by making hand-crafted espresso drinks and preparing tea and other beverages according to company recipes. You will ensure a positive company image by providing, our signature amazing service to customers and staff members. MUSTS: Experience with a manual espresso machine (not starbucks/dunkin auto machines) · Familiarity with dialing in & pulling shots · High level multitasking – you’re often making coffee, answering customer requests, helping your teammates – all at the same time · High volume experience – ability to organize the flow of tickets, ability to float to other stations as needed. Brunch service can have 10 – 15 tickets up at a time.

Requirements

Experience with a manual espresso machine (not starbucks/dunkin auto machines)
Familiarity with dialing in & pulling shots
High level multitasking – you’re often making coffee, answering customer requests, helping your teammates – all at the same time
High volume experience – ability to organize the flow of tickets, ability to float to other stations as needed. Brunch service can have 10 – 15 tickets up at a time.
Excellent customer service skills.
Able to communicate effectively with customers and co-workers.
Able to educate and sell proactively to customers.
Able to follow instructions and procedures.
Able to work independently.
Basic food and coffee knowledge.
Stand and walk for an extended period of time.

Nice To Haves

Serving: 1 year (Preferred)
Customer service: 1 year (Preferred)
Phone etiquette: 1 year (Preferred)
Barista experience: 1 year (Preferred)

Responsibilities

Greet every customer who approaches our market stall.
Ensure our dining area is clean and visual pleasing at all times.
Educate customers to get familiar and know our seasonal menu and products.
Maintain in-depth knowledge of company values and menu.
Take orders accurately at the register, and assist customers through every part of the sales process.
Prepare espresso drinks to order, pour drip coffees, teas, and lemonades.
Restock espresso bar throughout the day according to appropriate stocking procedures.
Ensure every order meets Atwater's quality standards for food and beverages.
Answer telephone calls and transfer to the appropriate department when required with excellent phone etiquette.
Follow and comply with health and sanitation procedures and adhere to safe work practices.
Perform other duties assigned by supervisors/managers.