Barista Lead

ISS•Los Angeles, CA

4d•$23 - $24

About The Position

Welcome all guests and make them feel happy they came. Let them know you are here to make that perfect beverage for them. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready to eat foods such as pasties, muffins, biscotti, and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.

Requirements

Must have a passion for customer service
Always have a positive attitude
Be dependable & reliable
Ability to communicate effectively
Knowing your equipment is clean and in good working order
Ability to keep calm under busy working conditions

Responsibilities

Training and supporting new staff during their transition to the unit.
Assigning and maintaining cleaning schedules and checklists for shifts.
Ensuring all baristas adhere to drink recipes and provide accurate orders
Maintaining proper order-taking processes according to allergen guidance.
Properly setting up all equipment needed
Clean & sanitize work and service areas
Station set to execute guest service / satisfaction
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas
Order, receive, or stock supplies or retail products
Operate cash register and be familiar with self-service kiosks
Maintain product inventory to established levels
Recognize products; accurately restock & rotate product
Smile, greet, and serve customers, making them feel welcome
Complete necessary HACCP to ensure safe temperature control
Display merchandise in an attractive manner
Weigh, grind, or pack coffee beans for customers
Stock, clean and organize coolers in attractive manner
Label and display signs for all items
Other duties as assigned
Must follow all safety rules and actively prevent accidents