Barista: Lancaster, Pa. (Part-Time, Variable hours)

Penn Medicine-posted 4 months ago
Part-time • Entry Level
Lancaster, PA
Ambulatory Health Care Services
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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The Barista position involves making and serving coffee espresso drinks and related food and beverage items for customers, ensuring customer satisfaction and good public relations through efficient use of resources and positive interactions. The role requires handling food according to HACCP guidelines and standards for quality food-service operations.

  • Prepares espresso and drink orders for customers using standard measures and recipes.
  • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
  • Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
  • Maintains sanitation and orderliness of all equipment, supplies and utensils.
  • Keeps equipment and workstation clean and free of debris throughout service.
  • Greets customers courteously and interacts in a manner to ensure customer satisfaction.
  • Relays relevant concerns from customers to supervisors.
  • Serves customers quickly and efficiently, and prevents delays in serving lines.
  • Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
  • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
  • Enters orders accurately into POS device; accepts cash and charge payments.
  • Ensures proper food preparation by using approved recipes and following prescribed production standards.
  • Ensures all display foods are merchandised attractively per standards.
  • Serves food neatly and attractively per standard.
  • Other duties as assigned.
  • High school diploma or equivalent GED.
  • One year experience with food and beverage.
  • One year experience as barista.
  • Comprehensive compensation and benefits program.
  • Prepaid tuition assistance program.
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