Adhere to all company protocol behind the bar and at front of house, while maintaining a clean and organized workspace. Uphold company standards regarding merchandising, inventory and rotation of store products Prepare and serve beverages that adhere to company’s quality standards, ensuring that they reflect company recipe and presentation standards. Complete required training modules; Baristas are required to complete additional training modules, as well as participate in tasting to further product knowledge. Educate customers and staff on all products offered Assist in the training and development of new staff members Demonstrate an ongoing pursuit of education, training and industry trends Ensure customers are warmly received and welcomed; engage the customers in a sincere and friendly manner, including greeting customers with a smile, thanking them for their patronage, and preparing drinks in an expedient manner Respond to questions, orders, and concerns with patience, confidence, and professionalism Engage customers about their drink preferences and tailor suggestions accordingly Facilitate easy dialogue with customers regarding other product offerings, including whole bean coffee, tea, food offerings, merchandise, as well as any current promotions
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Career Level
Entry Level
Education Level
No Education Listed