Barista/Ambassador

torotea • Diamond Bar, CA

415d • $35,360 - $35,360

About The Position

The Barista/Ambassador position at torotea involves crafting high-quality beverages and providing exceptional customer service in a tea shop environment. The role is designed for individuals who are passionate about tea and eager to create memorable experiences for guests while maintaining a clean and efficient workspace.

Requirements

• No previous barista experience is required.
• Prior retail or food service experience preferred.
• Have a passion for tea, specialty beverages, guest service, and a strong desire to learn.
• Understanding that feedback and critiques are critical to improvement for all roles.
• Ability to stand for long periods of time.
• Able to maintain a positive and professional attitude under stress.
• Certifications: Current Food Handlers Card, Completion of State mandated sexual harassment training.

Responsibilities

• Create beverages focusing on Quality, Consistency, Cleanliness, and Speed.
• Follow recipes to prepare various ingredients and toppings.
• Utilize the POS system and provide accurate inputs every single time.
• Engage with guests in a professional and welcoming manner in all interactions.
• Actively seek to resolve guest issues or concerns.
• Communicate and work effectively within a team environment.
• Ask questions and provide feedback in a timely manner.
• Seek active clarity and understanding in any conflict, avoiding gossip, and asking for assistance from management to resolve interpersonal conflicts.
• Follow direction as given from management/ownership.
• Maintain a clean and tidy work environment focused on details.
• Perform opening and closing duties.
• Actively participate and assist in training new and returning team members.
• Adopt new procedures and tools introduced to the business.
• Follow relevant food and safety guidelines.
• Ability to lift up to 55 pounds.
• Follow any and all safety procedures and policies.
• Timely responses to inquiries verbally or in writing.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule
• Paid sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed