BARC CUSTOMER SERVICE REPRESENTATIVE III (Rescue Coordinator)
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About The Position
The Rescue Coordinator position at BARC (Bureau of Animal Regulation and Care) is a vital role that focuses on engaging with rescue partners both locally and nationally to facilitate the transfer of animals to these organizations. This position is not only about coordination but also involves hands-on work with animals, including walking and loading dogs and cats into transport vehicles. The Rescue Coordinator collaborates closely with all BARC departments to ensure the best outcomes for animals in the shelter, aiming for live releases whenever possible. The ideal candidate will be an enthusiastic problem solver who enjoys a mix of logistical coordination and direct interaction with animals, contributing to a dedicated team that is committed to saving lives. In this role, the Rescue Coordinator will be responsible for coordinating logistics with rescue organizations, planning rescue pickups, preparing necessary transport paperwork, and ensuring that all animal records are accurately entered into the shelter database. Effective communication with rescue organizations is crucial to ensure smooth transactions, and the coordinator will also be tasked with recruiting and maintaining relationships with both current and prospective rescue partners. Additionally, the position includes supplementary animal care duties, such as walking dogs and assisting with loading animals for transport. The Rescue Coordinator will work alongside medical staff to advise partners on the necessary treatments for animals being transferred and will maintain a surgery calendar for animals returning from rescue partners. Evaluating the behavior and medical condition of animals is essential to inform rescue partners of their needs. The role also involves capturing pictures and videos of animals for marketing purposes and sending detailed communications to rescue partners regarding animals in urgent situations. The position requires a high degree of integrity and adherence to BARC policies, with the potential for involvement in other outreach areas as needed.
