Barback at The Whitby Hotel
About The Position
Apply today to join The Whitby Hotel team and be part of an exceptional hospitality experience. As a Barback, you'll play a key role in supporting the bar team, ensuring that our guests receive outstanding service and that operations run smoothly. If you’re passionate about teamwork, service, and maintaining a high standard of professionalism, we’d love to hear from you! With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.” Be inspired by Firmdale, www.firmdalehotels.com [http://www.firmdalehotels.com/] And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/ [https://www.firmdalehotels.com/hotels/new-york/] Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/
Requirements
- Be able to stand for a complete 8-hour shift, 5 days a week.
- Ability to read, review, enter and retrieve information from, and into a Point of Sale System, preferably Micros.
- Able to use a computer keyboard and mouse and telephone system.
- Ability to communicate both written and verbal and use systems to document activities.
- Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas.
- Ability to balance dishes, bend, stoop and reach to place and retrieve plates, glassware and other serving items.
- Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly.
- Demonstrates the basics of polishing, marking, spot checking and crumbing tables.
- Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays.
- Ability to lift up to 25 pounds.
Responsibilities
- Assist guests with all their needs
- Maintain a professional and friendly demeanor at all times
- Practice and promote teamwork by assisting fellow servers, back servers, and colleagues whenever necessary
- Ensure all allergy procedures are followed during a guest allergy
- Re-stock deliveries from the purchasing department
- Monitor supplies & submit requisitions to meet par levels at the end of the night
- Clean & sanitize glassware
- Weekly polishing of the bar counter
- Empty trash cans
- Ensure cleaning rags & polishing rags are present at the bar
- Ensure fresh sanitizing solution (red buckets) and cloths at all times
- Refresh ice bins
- Collect dirty glasses from the bar & keep the service station tidy
- Ensure & prepare to par levels: garnishes, juices
- Have a full understanding of New York City Health Department standards and regulations
- Report any guest complaints immediately to the Manager/Supervisor
- Have comprehensive knowledge of the menu and wine list
- Ensure mise en place is ready at all times
- Take personal responsibility for punctuality
- Maintain a high standard of personal hygiene and appearance at all times
- Ensure a high level of communication between the restaurant and other departments of the hotel
- Promote other Firmdale Hotels and restaurants
- Must be open to working AM/PM shifts, weekdays, weekends, and holidays
Benefits
- Paid vacation, sick, and personal days
- Health, dental, vision, and life insurance plans
- Commuter benefits
- Holiday staff parties and staff appreciation events
- In-house uniform dry cleaning services
- Employee meals while on duty
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
