Barback ("Ayudante de Cantinero/a '")

Azul Hospitality•Napa, CA

1d•$17 - $18•Onsite

About The Position

POSITION PURPOSE Assist in the delivery of food and beverage service to restaurant and bar guests. ESSENTIAL RESPONSIBILITIES Stocks bar items such as glassware, straws, toothpicks, napkins, garnishes, ice, towels, and cleaning supplies. Assists with recipe batching, ice molding, liquor infusions, washing and preparing garnishes, etc. Ensures that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order. Assists bartenders with taking customer orders and processing orders in the point-of-sale system during peak business hours. Clears tables throughout the dining experience using proper methods for removing dishes, glassware, and silverware. Cleans bar and table surfaces throughout the shift. Wipes down chairs, railings, and other high-touch surfaces. Removes and disposes bags from trash receptacles in and around the bar area. Sweeps and mops in and around bar service areas and customer common areas. Ensures all liquor, beer and wine product is put away safely and always secured. May be called upon to wash glassware and dishes if steward is behind. Assists service team as necessary to meet and exceed guest expectations. All other duties assigned by managers and supervisors. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect Supervisors.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Knowledge of table and bar service.
Knowledge of spirits, beer, wine, and flavor profiles.
High school or equivalent education required.
Must be at least 21 years of age to serve alcohol.
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.

Nice To Haves

Prior hospitality or restaurant experience preferred.
Safe Server Alcohol & Food certification preferred.

Responsibilities

Stocks bar items such as glassware, straws, toothpicks, napkins, garnishes, ice, towels, and cleaning supplies.
Assists with recipe batching, ice molding, liquor infusions, washing and preparing garnishes, etc.
Ensures that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order.
Assists bartenders with taking customer orders and processing orders in the point-of-sale system during peak business hours.
Clears tables throughout the dining experience using proper methods for removing dishes, glassware, and silverware.
Cleans bar and table surfaces throughout the shift.
Wipes down chairs, railings, and other high-touch surfaces.
Removes and disposes bags from trash receptacles in and around the bar area.
Sweeps and mops in and around bar service areas and customer common areas.
Ensures all liquor, beer and wine product is put away safely and always secured.
May be called upon to wash glassware and dishes if steward is behind.
Assists service team as necessary to meet and exceed guest expectations.
All other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.