Barback

STATE OF PLAY•Cincinnati, OH

38d

About The Position

Barbacks are responsible for assisting bartenders in delivering each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. The role ensures the bar has all required product to execute order and cocktails properly with a clean bar top to allow new guest. This position is constantly moving, multitasking, and anticipating bartenders needs. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart.

Requirements

Current food handlers and alcohol certification maintained through employment
Minimum of 2 years’ experience preferably within a high-volume environment
Available to work various shift times and days, including weekends and holidays
Able to stand and/ or walk for long periods of time
Ability to lift over 50+ lbs. if necessary
Authorized to legally work in the US

Responsibilities

Listen to the Customer
Build a rapport with guests, be active in assisting, and communicating requests
Assist in maintaining the guest eye view behind the bar
Support the bar team by ensuring quick and efficient service, utilizing a strong knowledge of in-house cocktails and menu offerings to assist with restocking, preparing garnishes, and maintaining a smooth workflow to meet guest needs.
Communicate effectively with team members and guests to ensure seamless service and satisfaction.
Be Respectful of Company Resources
Manage stock effectively, ensuring accurate counts and proper storage to maintain inventory levels and reduce wastage.
Adhere to cleaning and delivery procedures to protect company resources and ensure a safe, organized workspace.
Show Urgency
Report for all scheduled shifts punctually, in proper attire and to proper health and hygiene standards
Efficiently change kegs, cut fruit, and restock depleted product quickly
Complete opening, closing, and running duties as assigned each shift
Create Positive Energy
Foster a collaborative and supportive work environment by training new barbacks and encouraging teamwork.
Maintain a positive attitude during service, contributing to an enjoyable and professional atmosphere for both guests and staff.
Must be able to pass exams with a 90% or better in each of the following categories: Food and Beverage
All issued training testing throughout employment