Barback

Sonesta Hotels•New Orleans, LA

30d•Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Barback is responsible for providing set-up materials such as ice, glasses, coffee, etc., to all food and beverage outlets. Job Description Key Job Functions Responsible for cleaning of all outlets including, Jazz Playhouse, Service Bar, LeBooze and pool. Deliver ice, stocks glasses and service outlets during the shift as needed. Ensures outlets have items and materials needed to operate efficiently. Washes glasses in the glass room by operation of washing machine. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone

Requirements

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Strong communication skills
Appropriate professional appearance and demeanor
Must be able to work well with others in a productive manner.
Must be willing and able to work flexible hours, weekends and holidays.
Ability to apply common sense understanding to carry out simple one or two step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Valid Louisiana Responsible Vendor Server's Permit required

Responsibilities

Responsible for cleaning of all outlets including, Jazz Playhouse, Service Bar, LeBooze and pool.
Deliver ice, stocks glasses and service outlets during the shift as needed.
Ensures outlets have items and materials needed to operate efficiently.
Washes glasses in the glass room by operation of washing machine.
Deliver Passionate & Engaging Service to our Guests
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone