Barback-Pool

L'auberge Casino Resort Lake CharlesLake Charles, LA
10h

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK.

Requirements

  • High School Diploma or equivalent preferred.
  • Minimum one (1) year of experience as a bartender in a fast-paced environment.
  • Must have strong written and verbal communication skills; must be fluent and literate in English.
  • Must have excellent customer service and interpersonal skills.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Ability to follow all departmental and property policies and procedures.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to share or divide attention among several ongoing activities, projects, or assignments.
  • Able to effectively work independently and as part of a team.
  • Ability to work at a fast pace with a sense of urgency.
  • Strong attention to detail.
  • Ability to maintain poise when receiving multiple guest requests.
  • Must have cash handling experience.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

  • Provides fast, friendly, professional, and responsive customer service.
  • Adheres to established department and property policies and procedures regarding guest service standards.
  • Sets up bars for operation; cuts fruit; stocks ice; empties garbage.
  • Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.
  • Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
  • Maintains par stock levels and orders bar supplies as necessary; delivers orders.
  • Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager.
  • Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures; sorts bottles and corrugated cardboard for recycling.
  • Resolves service issues according to established guidelines.
  • Maintains strict confidentiality in all company matters.

Benefits

  • wellness programs designed to support our team members' financial, physical, and mental well-being
  • day-one medical coverage
  • 401(k) matching
  • annual performance bonus
  • Paid time off is earned according to the local policy and increases with the length of employment
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