Bar Support Staff/Runners

CRUX FERMENTATION PROJECT LLC•Bend, OR

3d•Onsite

About The Position

Join the vibrant team at Crux Fermentation Project, one of Central Oregon’s most popular breweries, where you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests. As a Bar Support Staff member/Runner, you will be an integral part of our dynamic environment, contributing to the smooth operation of our bar and outdoor spaces while fostering a welcoming atmosphere. At Crux Fermentation Project, we celebrate craft culture and foster a fun, inclusive work environment. We offer competitive wages, a steady flow of guests providing generous tips, and opportunities for growth within our team. Join us and become part of a passionate community dedicated to quality, creativity, and exceptional guest experiences.

Requirements

Excellent customer service skills with a friendly, professional demeanor
Ability to work efficiently in a fast-paced environment
Strong organizational skills and attention to detail
Ability to lift and carry items such as glassware and supplies
Reliable, punctual, and able to work flexible hours, including evenings and weekends
Ability to work well as part of a team and independently when needed
Passion – for the craft industry
Enthusiastic, Energetic & Self-Motivated
Organized – with excellent time management skills
Team Player – with strong interpersonal and communication skills
Interpersonal Skills – ability to actively listen and cooperatively solve problems, relates well to others
Personal Integrity – exhibits a high degree of professionalism and commitment to following through and achieving results
Effective Communicator – possesses strong verbal communication skills
Results Focused – self-motivated, works as hard and long as needed to achieve results
High School Diploma or GED
Proof of eligibility to work in the United States
Certifications: OLCC Service Permit, Oregon Food Handler
Drug Free
Reliable transportation for work
Ability to work a flexible schedule including evening, weekends, and holidays
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to work in hot, cold, and wet environments
Must be able to lift 25-50 lbs.

Nice To Haves

Previous experience in hospitality, bar support, or outdoor event support is a plus but not required
Food Service experience, preferably with a Brewery-restaurant

Responsibilities

Assist with cleaning and sanitizing glassware in the bar area to maintain high standards of cleanliness and hygiene
Serve as a runner, delivering food and beverages promptly to guests both inside and on the lawn
Support outdoor guest areas by helping keep fire pits maintained and ensuring outdoor spaces are welcoming and comfortable
Assist guests with parking and provide friendly, attentive service throughout their visit
Perform general cleaning and organization duties to uphold the cleanliness and safety of the work environment
Support other team members with additional assigned duties as needed to ensure smooth operations
Set-up and close-down tasting room by assigned check lists
Know our food menu and ingredients
Know beer menu and pay attention to color of beer. Understand beer styles. Read the beer sheets and develop a knowledge of our beers on tap
Attend monthly educational and training meetings
Assist servers and beertenders by running food in the window or drinks from the bar
Operate with the full hands in and full hands out motto
Communicate with guests at the front door and beyond how service works at Crux Fermentation Project
Develop a complete knowledge of the history of the brewery and owners
Pay attention to visually intoxicated persons and communicate to all service staff. Know and use the tools in watching for and identifying visually intoxicate people
Arrive on time and ready to work. Ready to work is checking in with the lead on duty and other staff to know where you are needed first.
Communicate with a floor supervisor if a guest may be unhappy.
Provide parking direction when assigned.
Assist brewers with packaging when assigned packaging shifts as needed.
Other duties as directed.