The purpose of a BAR SUPERVISOR is to ensure all beverages are ordered, stocked and inventoried and ensure each guest receives the highest quality of service. Manage the operational.
Performs shift opening and closing duties in accordance with the daily checklist.
Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
Properly executes revenue and check control procedures on shift.
Train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
Complete weekly bar schedules.
Promptly resolves issues such as call outs, last minute bookings, delayed ticket times or any other daily concerns that may arise.
Orders all beer, wine, liquor and non-alcohol beverages & bar supplies to pars.
Manages beverage vendor accounts.
Responsible for ensuring all orders are delivered accurately, properly stocked, and invoice prices are correct.
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
Ensure front desk staff and kitchen staff have current knowledge of F&B offerings, events & pricing.
Provide training as needed to ensure a high level for beverage costs and the assurance that we maintain budgeted spending.
Maintains a safe and sanitary work environment for all associates and guests.
Maintains regular attendance, is consistently on time and observes prescribed work, break and meal periods.
Performs any other duties as requested by supervisor.
A high school diploma or general education degree (GED); and minimum 4 years of related food & beverage experience and/or training; or equivalent combination of education and experience.
Must be able to lead by example, demonstrate exceptional hospitality skills and possess technical knowledge of restaurant operations.
Must have flexibility to work nights and weekends.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to interpret and perform basic computer and POS system functions.
Knowledge of Outlook, Word and Excel.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.
Must be able to obtain TIPS (training for intervention procedures) certification within 30 days of hire.
Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships.
Ongoing formal and on the job training.
Competitive benefits and compensation.
Reward for performance, recognition and celebrating successes at every level.