Bar Manager - Velvet Bar

Loews Hotels•Orlando, FL

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Hard Rock Hotel Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A passionate individual to oversee all aspects of the bar's operations, leading a skilled team to deliver exceptional guest experiences. Responsibilities include curating an outstanding selection of cocktails, wine, and spirits, ensuring efficient operations, and maintaining the highest standards of hospitality. This role requires a dedicated leader with a passion for exceptional service and expertly crafted beverages. Who You Are: Someone with a strong understanding of guest preferences and current beverage trends. Ability to multitask and work efficiently in a fast-paced environment. Passion for delivering high-quality service and creating memorable guest experiences. Strong attention to detail and organizational skills.

Requirements

Minimum two years Food & Beverage leadership experience, to include effective leadership, organizational and communication skills.
Thorough knowledge of mixology, cocktails, wine, beer, spirits and up-scale food service operations.
Certification as Food Service Manager or other as required by State County or Local regulations or ability to obtain such certification.
Excellent guest service skills.
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

Oversee daily bar operations team ensuring a smooth and efficient guest experience.
Recruit, train, and supervise servers, bar staff, including bartenders and barbacks, ensuring high service standards are maintained.
Execute the preparation, presentation, and service of food, beverages, including specialty cocktails, beer, wine, and non-alcoholic drinks.
Collaborate with culinary and mixology teams to update menus, staying current with trends and guest preferences while maintaining compliance with corporate beverage program.
Ensure cleanliness and organization of the restaurant and bar area, adhering to health and safety regulations.
Create a welcoming atmosphere that enhances the guest experience, working to foster repeat business.
Oversee and facilitate special events or promotions hosted at the restaurant bar, such as happy hours, tastings, or themed nights.
Manage inventory control, including ordering, stock rotation, and waste reduction to ensure optimal cost management.
Conduct regular inventory counts and work with vendors to source quality products at competitive prices, and ensure equipment is in good condition.
Implement responsible alcohol service policies, ensuring staff are trained in TIPS or equivalent programs.
Maintain reliability to support operational needs and perform other duties as assigned to support team and organizational goals.