Bar Manager, Club

OLD EDWARDS HOSPITALITY GROUP LLCHighlands, NC
Onsite

About The Position

The Food and Beverage Manager oversees all service aspects of Old Edwards Club including set-up and preparation of the dining room and bar and its daily operations. Responsibilities Assist the Operations Manager with training and coaching of staff members on a daily/weekly/monthly/annual basis. Create concepts and department innovation, while focusing on detail, quality, and customer service Consistently check of Food and Beverage quality, restaurant services and Plate presentation Liaise on an on-going basis with Restaurant Manager to ensure all Members and Guests needs and requirements will be met Provide quick service for last minute changes Handling guest issues & requests Qualifications Knowledge of food and beverage operations and preparation is required A degree in hospitality or business management is preferred Previous supervisory experience is desired Excellent communication and guest relation skills in English The ability to work well with a large group of people in a team environment Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Ability to work a flexible schedule including nights, days, weekends and holidays Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons

Requirements

  • Knowledge of food and beverage operations and preparation is required
  • Excellent communication and guest relation skills in English
  • The ability to work well with a large group of people in a team environment
  • Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
  • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
  • Ability to work a flexible schedule including nights, days, weekends and holidays
  • Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting, and moving objects 50 lbs. or more
  • Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons

Nice To Haves

  • A degree in hospitality or business management is preferred
  • Previous supervisory experience is desired

Responsibilities

  • Assist the Operations Manager with training and coaching of staff members on a daily/weekly/monthly/annual basis.
  • Create concepts and department innovation, while focusing on detail, quality, and customer service
  • Consistently check of Food and Beverage quality, restaurant services and Plate presentation
  • Liaise on an on-going basis with Restaurant Manager to ensure all Members and Guests needs and requirements will be met
  • Provide quick service for last minute changes
  • Handling guest issues & requests
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