Bar & Lounge Server Assistant

THE UMSTEAD HOTEL & SPA•Cary, NC

4d•Onsite

About The Position

It is the responsibility of the Bar & Lounge Server Assistant to help maintain an impeccable appearance and the smooth operations of the Bar & Lounge. Duties will include bussing and resetting tables, maintaining floor presence to observe and anticipate guest needs, and assisting Servers and Bartenders throughout the shift.

Requirements

Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time.
Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
Must be able to lift up to 20 lbs. on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Requires manual dexterity to use and operate all necessary equipment.
Ability to stand and walk for prolonged periods.
Ability to read, write and communicate effectively in English, both written and oral.
Ability to use hotel point-of-sale computer systems.

Nice To Haves

Serving Experience: 1 year (Preferred)
Restaurant Experience: 1 year (Preferred)

Responsibilities

Report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards.
Maintain a clean environment conducive to the service of alcoholic and non-alcoholic beverages as well as food.
Retain full knowledge of food and beverage menus.
Maintain floor presence throughout the entire lounge and terrace area by circulating routinely.
Maintain an attractive and safe environment by keeping the Lounge and Terrace free of debris at all times.
Assist Bartenders and Servers as needed.
Assist in bussing and resetting tables in the dining room, outdoor terrace, and lounge.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Consistently perform tasks with little direct supervision.
Work harmoniously and professionally with co-workers and supervisors.
Complete side work and stocking in a clean and timely matter on a daily basis.
Assist in the clearing and resetting of tables, and transport of food to and from kitchens as needed.
Coordinate activities with team members to execute a smooth flowing dining experience for guests.
Display a cordial, accommodating, and hospitable disposition while interacting with guests.
Transport supplies as needed.
In addition, other duties may be required as directed by your Manager.