Bar Lead - Madison Café

Wonderstate Coffee • Madison, WI

9d • $15 - $17 • Onsite

About The Position

The Bar Lead serves as a member of the café management team who leads and supports the
Baristas in creating a café experience that brings Wonderstate’s core values to life. The Bar
Lead is a role model for others in creating a hospitality experience that is second to none,
working closely with the Cafe Manager and Coffee Department to create a positive work
environment centered in Wonderstate’s values and achieve the café’s goals.

Requirements

• Intermediate to advanced skills with drink making / coffee brewing
• Desire to support others and build a strong team environment
• Outgoing customer service enthusiast
• Skilled in remaining calm and personable in a fast-paced environment
• Communicates respectfully, clearly and promptly with team members and customers
• Ability to bring joy to customers and team members, and engage with our community
• Strong organization and time management skills with a dedication to excellence
• Impeccable follow through
• Desire to continually be challenged and grow as a leader
• Passion for ethically sourced, organic, high quality coffee and food, and supporting farmer cooperatives
• Previous Barista experience required
• Weekend hours are required
• Participation in special events or catering on occasion
• Participation in monthly staff meetings required
• Physical demands include lifting 30lbs and standing for long hours

Nice To Haves

• Previous people management experience preferred, but not required

Responsibilities

• Direct and train Baristas at the Wonderstate Café
• Provide every customer with a positive experience centered in joy and wonder
• Uphold and execute all coffee equipment preventative maintenance
• Honor relationships within the team, give and receive feedback respectfully, express gratitude to others, and actively contribute to a positive team environment
• Serves as a resource for cafe staff support and questions in absence of the Cafe Manager
• Manage inventory and the product ordering process for coffee and other front of house items
• Ensure high quality in our products and services, and provide feedback to Barista staff on achievement of quality
• Maintains an impeccably clean workspace
• Uphold front of house processes and procedures. Provide direction to Baristas on these
• Work with the Café Manager to direct the daily operations of the café front of house
• Serve as the go-to for Barista questions and support when the Café Manager or Owners are not on-site
• Oversee the COGS for drinks and work with the Café Manager on recommendations for improvement
• Develop stellar specialty drinks that convey Wonderstate’s dedication to Excellence. Always.
• Provide coffee and drink education during all staff meetings to support the learning and growth of the team
• Exemplify the core values of Wonderstate

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed