Bar Director

International House Hotel•New Orleans, LA

12h

About The Position

Bar Director loa Reports to General Manager The most admired bars in the world, like the most admired people, have one thing in common. They stand for something. At Loa, we honor New Orleans with a “sacred taste of place” bar program. From Sicily to Senegal, Venice to Vietnam, Haiti to Havana, it pays tribute to the coastal people and places that created and still flavor this city in every way. And we do it with one-hundred percent quality, real service, unique design, style – the product values that deliver the human values which never change: love, pride, joy, the family, self-esteem. We’re looking for a leader who brings uncommon excellence to craft. But we also seek cheerful people with a great gift for conversation. Set to flickering candlelight, it’s conversation that brings vividly to life the experience customers seek – a local watering-hole where after a few sips and conversations with regulars and like-minded hotel guests, a visitor stops feeling like a tourist and begins to navigate the city’s ways - to the delight of the locals, who in that same conversation renew our wonder at this place we love and call home Loa’s Creative Director will be responsible for creating, coordinating, supervising and directing food and beverage and execute rituals and night life events while maintaining a profitable department and superb service levels. Design events to entice locals and hotel guests to experience our hand crafted cocktails. You will be expected to market ideas to promote business, drive revenue, and control labor and budget expenses while maintaining a high level of service.

Requirements

Physical Abilities Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Requires manual ability to use, carry, and operate all necessary equipment
Ability to spend extended lengths of time viewing a computer screen.
Ability to spend extended lengths of time standing and walking.
Detail Oriented
Possess a positive, gracious and friendly demeanor
Strong verbal and written communication skills in English
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Ability to work independently and partner with others to promote an environment of teamwork
Enter and locate work related information using computers and/or property management system
Guest service orientation and leading a team culture
Excellent problem resolution skills along with outstanding communication and active listening skills
Behaviors Inspires Ambassadors to follow them and lead by example
Poses enthusiasm and authentic interest in the performance of team, bar, and hotel
Capable of carrying out a given task with all details necessary to get the task done well
Consistently introduces new ideas and demonstrates original thinking
Motivations Inspired to perform well and praise of others
Flexibility to think outside the box to achieve duties and goals
Maintain positive and productive working relationships with other Ambassadors and departments
High school diploma or equivalent requested.
Vocational training, certification and/or apprenticeship required.
Vendor Responsible License Card
Must have knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
Ability to obtain and/or maintain any government required licenses, certificates or permits
Strong email and computer skills- including MS Word, Excel, Power Point and Outlook
Knowledge of Property Management System or Bar System
The ability to maintain a "sense of urgency" for the completion of responsibilities/tasks

Nice To Haves

Previous experience as Bar Director in a hotel preferred

Responsibilities

Spearhead beverage program and design menus
Develop and grow the Loa database “Casting” of vendors for rituals or loa events
Build and maintain relationships with vendors, entertainers, and key industry players
Responsible for maintaining and implementing cutting edge events and marketing strategies
Expert in trends in nightlife, beverage, and events
Involved activities within the local community to enhance competitive advantage and increase hotel profitability through local networking
Establish, monitor and manage budgeted revenue and net operating income.
Develop and implement action items and provide support and guidance in each outlet to achieve or exceed budgeted revenue and net operating income goals
Institute and monitor service and/or product upgrades
Promote guest satisfaction throughout the operation
Implement repeat guest recognition programs to build loyalty to the operation
Act as a liaison between the community and the Food and Beverage operation
Respond to guest complaints in a timely manner
Prepare and submit required reports in a timely manner
Organize and conduct department meetings on a regular basis
Ensure compliance with all local liquor laws, and health and sanitation regulations and all other food and beverage related life/safety and other legal compliance in accordance with federal and local laws
Select, train and develop Ambassadors.
Able to exercise hire, discipline, personal performance evaluations, and termination of employment discretion
Be visible throughout the hotel/loa on a daily basis, meeting with guests and clients as necessary.
Conduct evaluations of the team monthly in a timely manner
Live the Vibe Card daily and inspire team to do the same
Ensure staff follows bank procedures and resolve discrepancies
Knowledgeable of hotel in house groups and advise team of vips daily
Prepare specialty juices, create bitters and cook syrups
Represent loa in competitions, print media, radio and television segments
Toast (POS) system administrator