Bar/Beverage Supervisor

Ko-Kwel Casino Resort Coos Bay • North Bend, OR

3d • Onsite

About The Position

As a Bar Supervisor, you're not just running a shift-you're ensuring the energy of beverage areas. You guide bartenders, bar backs, cocktail servers, and beverage staff with a hands-on approach, jumping in to serve guests when needed and ensuring every drink, every smile, and every experience is top-notch. With a mix of leadership, guest interaction, and operational know-how, you help keep our beverage areas in full compliance and aligned with our service standards.

Requirements

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• GED or HS diploma required with two years supervisory experience in a food service environment demonstrating positive people handling skills.
• Three years or more bartending experience required.
• Must be able to read and comprehend verbal and written instructions.
• Must be a minimum of 21 years of age.
• OLCC and food handler's permits required with a working knowledge of OLCC regulations and be able to meet health, safety and sanitation standards at all times.
• ServeSafe certification required or the ability to obtain certification within 90 days of employment.
• Demonstrated ability to successfully navigate the POS system and accurately manage a cash bank, credit card activity, and balance with corresponding paperwork at the end of each shift.
• Demonstrated ability to perform duties with a minimum of supervision and handle multiple priorities and tasks.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.
• You'll need to be available to work weekends, holidays, and evenings when we are busy.
• During your shift, you'll be on your feet standing for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls.
• Ability to lift up to 25 pounds frequently; bend, twist and reach and be otherwise physically limber as duties necessitate.
• Occasionally sit.
• It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people.
• Just a heads-up-the casino environment may expose you to secondhand smoke.

Nice To Haves

• Previous experience in the hospitality field with demonstrated guest service excellence.

Responsibilities

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Oversee daily stocking and keep a close eye on inventory needs across Warehouse 101, the Slot Beverage service, and the Lobby Bar.
• Lead with positivity, professionalism, and a touch of fun-setting the tone for the entire beverage team.
• Stay cool under pressure while juggling guest needs, troubleshooting issues, and ensuring OLCC rules and Gaming Commission directives are followed to the letter.
• Step into the spotlight by introducing entertainers in Warehouse 101 and assisting with special event operations.
• Monitor guest satisfaction and collaborate with the Beverage Manager and co-Supervisors to raise the bar (literally!) on service, value, and consistency.
• Partner with the Beverage Manager to coach, mentor, and support team members, offering feedback that helps everyone grow.
• Help manage departmental costs and revenues with smart, business-minded decision making.
• Take ownership of opening and closing procedures-covering everything from cashiering to cleanliness-keeping operations seamless.
• Assist in developing staff evaluations and supporting performance conversations.
• Play a key role in resolving team conflicts while ensuring compliance with policies, OLCC regulations, and Gaming directives.
• Run the shift like a pro, signing off on tenders, closing cashiers, and making sure guest concerns are handled with care.
• Stay flexible and float between outlets as needed to keep service smooth and guests delighted.
• Jump in where needed to support the team and keep things running smoothly.
• (Other duties as assigned)

Benefits

• Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED