4901 East Twelfth Street Associates, A California Limited Partnership-posted 9 months ago
Full-time • Entry Level
Philadelphia, PA

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

  • Assure that all bars are kept in proper working conditions.
  • Provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request.
  • Restock any and all beverages after all function.
  • Knowledge of consumption reports and assists with monthly beverage inventory and organization of beverage storeroom.
  • Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies throughout the shift.
  • Cleans and stocks all glassware.
  • Assists with service of beverages.
  • Transports food trays to/from dining room.
  • Assists with cleaning all public areas.
  • Participates in monthly inventory.
  • Stocks and maintains supplies in all service areas.
  • Inspects and prepares all service ware prior to use.
  • May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume.
  • Maintains cleanliness and sanitary condition of lounge and service areas.
  • Assists in completion of post shift clean up and side work duties.
  • Maintains clean and organized storage space.
  • Regular attendance in conformance with standards.
  • May be required to work varying schedules to reflect business needs of the hotel.
  • Required to attend all training sessions and meetings.
  • Promotes and applies teamwork skill at all times.
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
  • Is polite, friendly, and helpful to all guests, management and fellow employees.
  • Attends appropriate hotel meetings and training sessions.
  • Interacts daily with all captains to review events of the day.
  • Maintains current knowledge of all popular alcoholic beverages and cocktail recipes.
  • Stocks portable bar with required mixers, alcoholic beverages and related supplies.
  • Prepares all necessary mixers and garnishes prior to start of service and during shift as needed.
  • Sets up bar service area with all necessary glassware and supplies prior to start of service.
  • Greets guests in a polite professional manner according to Loews standards.
  • Determines guests needs and suggestively up-sells beverages to enhance the guest experience.
  • Records all aspects of guest order accurately.
  • Monitors guest consumption to prevent over indulgence and ensure safety.
  • Inventories all beverages and operating supplies, orders replacement items as needed.
  • Performs all closing duties, secures all inventory and supplies.
  • Performs monthly inventories.
  • Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance.
  • Remains current with hotel information and changes.
  • Complies with hotel uniform and grooming standards.
  • Basic knowledge of Wine & Spirits, and food.
  • Polite, friendly and helpful to guests, management and fellow employees.
  • Exceptional guest service skills.
  • Ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively during an entire shift.
  • Certifications: 'Certified Food Service Manager', 'TIPS' or equivalent.
  • Effective leadership, management, organizational and communication skills.
  • Ability to speak, read and write the English language.
  • Ability to work flexible schedule to include weekends and holidays.
  • Paid parental leave.
  • 401K matching.
  • Travel benefits.
  • Opportunities for ongoing learning and development.
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