Bar Back (Center Bar) - Full Time

Bally's Chicago•Chicago, IL

About The Position

The primary responsibilities of this position include, but are not limited to, ensuring excellent guest service in a timely manner and providing a consistent quality product. The Beverage Barback will assist the bartenders and cocktail waitresses to ensure they have the products needed. This job creates value by ensuring guests have a fun and exceptional experience during their visits.

Requirements

Excellent customer service skills
High School graduate or equivalent
Must be able to successfully complete TIPS trained and receive a Basset Card.
Excellent written and verbal communication skills
Physically mobile with reasonable accommodations
Respond to visual and aural cues
Read, write, speak, and understand English
Able to work flexible shifts
Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
Ability to professionally handle situations that may arise due to intoxicated guests.
Must be able to lift heavy objects (up to 40lbs.), stretch, bend, stoop and standing for long periods of time.
Operate in mentally and physically stressful situations

Responsibilities

Develops and maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
Ensure alcohol is severed according to the company alcohol policy.
Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
Responsibilities include maintaining a clean and organized bar.
Responsibilities include maintaining the liquor tree system, keg system and stocking all bars with bottled product.
Responsibilities include ensuring the safety and security of team members and guests.
Use daily maintenance of all bar equipment and POS systems.
Ensures department adheres to all regulatory, departmental and company policies and procedures.
Knowledge of all promotions and events.
All other duties as assigned.