Bar Back

Mainsail Lodging & Development•Fort Myers, FL

1d•Onsite

About The Position

The Beacon Social Drinkery Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. This role involves helping all other staff and operations to maintain a well-organized, clean, and well-stocked outlet. While friendly interactions with patrons will be required, the primary focus will be on supporting staff. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. The company prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project, with a portfolio of top-branded properties throughout the southeastern United States and Caribbean.

Requirements

High School diploma or higher
Previous hospitality experience required
Minimum of one (1) year related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to lift 30 pounds or more
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Corrected vision to normal range
Ability to work long hours as needed
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations

Responsibilities

Provide service to bartenders in a timely manner
Prepare all mixes and garnishes
Ensure proper rotation of all liquor, beer, wine and consumable items
Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
Keep back bar clean and organized
Clean glasses, utensils, and bar equipment
Clean all spills immediately and place all trash in proper receptacles
Sweep and mop as needed
Empty trash as necessary
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
Maintain opening/closing liquor, beer, wine and consumables par
Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Light food running when applicable, ability to carry plates that may be warm or hot
Recognize and cultivate regular guests and repeat business
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
Inform management of any complaint, comments or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Assists and/ or completes additional tasks as assigned by management