Bar Back/Bartender Assistant

Tavistock Restaurant Collection•Boston, MA

67d•Onsite

About The Position

JOE'S AMERICAN BAR & GRILL - WATERFRONT Located just steps from Faneuil Hall, Joe’s American Bar & Grill offers the best views of Boston Harbor amidst some of the city’s most beloved landmarks. From our kitchen to your table, our meals are made from scratch and served with a smile, whether you dine al fresco on our patio or in the comfort of our dining room. POSITION SUMMARY The Bar Back is responsible for delivering genuine hospitality to our guests. This position is critical to our guest's overall experience as the Bar Back must ensure the guest as a memorable experience throughout their dining and is made to feel like an honored guest at our bar. As a Bar Back, it is your responsibility to keep the bar stocked with fresh ingredients, plateware, glassware, and all materials necessary to provide great service to our guests.

Requirements

High School; able to communicate (speak, read, and write) in English
Must meet local, legal minimum age requirement to serve alcoholic beverages
Coordination skills that allow proper pouring and carrying of several drinks and plates at the same time

Nice To Haves

Previous hospitality experience is preferred

Responsibilities

Maintain proper grooming and uniform standards
Deliver genuine hospitality to and establish emotional connections with our guests
Contribute to the overall teamwork and success of the restaurant
Communicate effectively with guests and team members
Presents the best we have to offer, never selling the guest anything
Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
Restock liquor, beer, and wine throughout shift
Clean the bar area ensuring it is constantly organized
Empty the trash throughout the shift, when necessary
Stock sanitizer bucket and change at a minimum every two hours or earlier when necessary
Polish silverware and glassware
Execute beverage tray service Answer guest questions regarding food and beverage offerings
Adhere to all alcohol awareness procedures
Handle guest complaints professionally and alert a manager immediately
Process payments and handle cash professionally and accurately
Communicate with managers and hosts regarding table availability and key table updates
Follow up with guests about their meal and dining experience to ensure great guest satisfaction
Maintain a high level of cleanliness and sanitation
Demonstrate professional and gracious demeanor at all times
Perform all opening, running, and closing duties accurately
Perform any job function requested by the management team