Bar Attendant- WPB Station
About The Position
As the Bar Attendant for Brightline, you will be responsible for warmly welcoming guests and ensuring exceptional service. You will oversee the preparation and service of food and beverages at the bar. Additionally, you will champion food safety and sanitation protocols, assist with inventory management, and collaborate with the station manager to order necessary items for the operation. This is an excellent opportunity for someone driven and passionate about food and beverage preparation, mixology, wine and exceptional service. If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Requirements
- You are a natural person, comfortable with retail, food, and beverage sales.
- Staying positive for hours on end (including in stressful times) you adapt your communication style to fit a diverse group of people.
- You have sound judgment, thinking and acting independently, expressing clear and effective verbal communication skills to interact with guests and other teammates to ensure exceptional guest service.
- Standing, walking, bending, stooping, pushing, pulling, reaching and being on your feet for hours on end is something you embrace and can do.
- When a problem arises, you find yourself being able to produce a timely solution.
- You love keeping busy at work and are conscious of safe food handling practices.
- While you do not have to be a mathematician, you possess basic math skills.
- You are at least 18 years old.
- You can work shifts, including weekends and holidays.
Responsibilities
- Welcome guests warmly: Genuinely greet guests with a warm smile and sincere interaction, engaging in conversation when appropriate and showing personalized, anticipatory service.
- Respond to guest needs: Listen carefully to questions, requests, or complaints and address as many as possible in the moment, escalating to others when necessary.
- Provide attentive service and recommend offerings: Deliver detailed service, use suggestive selling for menu and retail items, and share information about Company services and destinations.
- Prepare and serve beverages and snacks: Follow Company standards when preparing and serving hot and cold beverages, snacks, wine, cocktails, and mixed drinks, including verifying proper identification for alcohol service.
- Maintain product readiness and quality: Continually prepare and restock items, oversee self‑service checkout, inspect product quality, and record accurate time and temperature logs.
- Ensure cleanliness and safety: Clean service and work areas according to Company health and hygiene standards and ensure all areas are presentable and free of hazards.
- Manage inventory and equipment: Review deliveries, store items appropriately, document inventory, ensure equipment is in working order for the next shift, and report maintenance issues promptly.
- Communicate effectively: Share timely and accurate information with teammates to support smooth operations.
- Complete end‑of‑shift duties: Compile and balance receipts, complete EOS reports, assist Station Managers with inventory, and provide guest‑based feedback to food and beverage leaders.
- Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.
Benefits
- Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
