Banquets- Set Up Attendant (AM Shifts)

Shopping Center Management d b a Turnberry Associates•Nashville, TN

47d

About The Position

The Banquet Set-up helps set up and tear down meeting and banquet rooms for events. This includes moving chairs, tables, and equipment from various rooms in the Banquet areas. The Banquet Set-up is responsible for properly cleaning and setting meeting rooms and banquet functions per hotel specifications or as given by banquet management including; vacuuming floors, cleaning walls, and cleaning windows/mirrors.

Requirements

Ability to speak, read, write and understand English
Professional demeanor appropriate for a luxury environment
Strong customer service experience, interpersonal, and communication skills are required
Ability to provide warm, friendly service with a genuine smile and pleasant attitude
Ability to multi-task and work in a fast-paced, dynamic environment
Ability to be flexible, adaptable and responsive to change
Must be able to stand walk, sit
Must be able to bend, stoop, crouch
Must use hands to reach, grasp, handle, pull and push
Ability to lift, push, and pull more than 50lbs
Must have good near and far vision
Must be able to hear, talk, smell

Nice To Haves

Prior hospitality experience preferred, but not required

Responsibilities

Read and analyze banquet event orders in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
Set up banquet area/room, ensuring cleanliness and proper set up
Assist in the operational success of events
Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas including; carpet cleaning, chair cleaning, and general maintenance
Inspect storage areas for organization, and cleanliness and rectify any deficiencies
Communicate with guests and other employees to ensure guest needs are met
Facilitate final breakdown and cleanup of function rooms
Service meeting rooms by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary
Service meeting rooms by straightening chairs, replenishing beverages as specified or requested
On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed
Proper care, movement, and storage of all equipment such as; tables, chairs, risers, and dance floor lecterns
Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc.
Upon management request move furniture in and about the hotel
Handling incoming & outgoing package requests
Relay any problem situations or damaged areas to leadership in a timely manner
Perform additional duties and projects as assigned