Banquets Server (OC) Closes 1/3/26

Win River Resort and Casino•Redding, CA

1d•$16 - $23

About The Position

This team member performs duties during banquets, parties, and special events, which include the serving of food and beverage items and the setup and cleanup of the event

Requirements

Must be 18 years of age or older
The ability to obtain and maintain TIPs (Training Intervention Procedures) is required
Experience in cash handling is required
The ability to work in a fast-paced environment is required
Excellent guest service skills are required
Knowledge of food and beverage preparation, service standards, menus, guest relations, and etiquette is required
Knowledge of appropriate table settings and service ware is required
The ability to learn and operate a point-of-sale system to pre-check orders and close out the check is required
Food Handler card is required

Nice To Haves

Banquet experience preferred

Responsibilities

Sets up all banquet table settings and buffets insuring clean and proper setup; also checks floors, chairs, and surrounding areas
Works with guests in a friendly and courteous manner
Ensures guests have water and are offered beverages
Serves plated food in a courteous and professional manner
Pays close attention to guests’ needs and requests
Monitors and takes action to insure quality of food temperature, presentation, and freshness
Abides by all State, Federal, and local liquor regulations pertaining to serving alcoholic Beverages to minors and intoxicated guests
Monitors use of alcoholic beverages; identifies guests showing signs of intoxication per applicable laws, regulations, and Resort & Casino SOPs
Checks back with guests to insure satisfaction, replenish beverages, and pre-bus table
Clears and cleans banquet area in a prescribed manner at the end of event
Scrapes food from dirty dishes and places them in racks to manual push through dishwashing machine.
Cleans dishwashing machine on scheduled times, including traps and screens using proper chemicals while wearing protective gear
Sweeps and mops kitchen floors, including floor mats.
Puts all banquet equipment, banquet plates, and banquet cups away in proper storage rooms in an organized manner
Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino
Performs all duties in a manner that adheres to the guest service standards established by Win-River Resort & Casino’s guest service program
Other duties as assigned by the Group Sales Manager