Banquets Attendant

Soboba Casino • San Jacinto, CA

5d

About The Position

The Banquet Attendant will follow through with the proper and timely set-up and execution of all banquet events. Set up includes transporting and set up of tables, chairs, linens, silverware and China, stages, props and dance floors. The Banquet Attendant maintains a high degree of professionalism.

Requirements

• Must be 18 years of age, or older.
• Excellent verbal skills.
• Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for guest service.
• Must be able to prioritize multiple tasks within a fast-paced work environment.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.
• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.
• Ability to obtain and maintain County of Riverside Food Handlers Card within seven (7) days of date of hire.
• Ability to obtain and maintain TIPS certification (Training for Intervention Procedures). Must be able to obtain within 30 days of employment.
• Responsible Beverage Service (RBS) certified, or able to obtain certification within 60 days of date of hire.

Nice To Haves

• High School Diploma or GED equivalent, preferred.
• Previous food and beverage or guest service experience, preferred.
• California Driver’s License and a clean driving record (less than 3 points) preferred, but not required. Only requested if needed to drive company vehicle.

Responsibilities

• Assisting with inventories of food, beverages, equipment, meeting supplies, China, glassware, and silverware, on a pre-determined schedule.
• Tears-down and sets-up meeting and event rooms, daily. This may include stripping the room of all its furniture and resetting the room per the specifications outlined by the BEO (Banquet Event Order).
• Assist others as needed.
• Provide guests and team members with a fun, friendly, and helpful experience.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted. Confirm and setup A/V equipment needs to contract for the event.
• Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed for before guests arrive.
• Always works as a team player. Is capable of being cross-trained at the discretion of management.
• Displays knowledge of proper food presentation including handling, garnishing and serving of all food items.
• Follow standard department and Casino policies and procedures.
• Adheres to all rules, policies and regulations as stated in the Soboba Casino Employee Handbook.
• Practice safety standards at all times including constant awareness of safety hazards. Report any safety concerns to supervisor.
• Maintain all equipment in an organized, clean and safe environment.
• Ensuring the proper handling and cleaning of all equipment, China, glassware, and silverware.
• Cleaning, maintaining, and caring for equipment during and after functions.
• Must be flexible to work any shift, including weekends and holidays
• Following all sanitation procedures including safety guidelines requirements.
• Engaging and responding to staff and guests in a cordial, efficient and professional manner.
• Operate and maintain the cleanliness of various equipment needed to prepare and serve menu items.
• Keep work stations and inventory stocked and organized performing side work as assigned by supervisor.
• Responsible for proper serving techniques and customer service satisfaction.
• Provide timely service, coordinating work with back-of-the-house employees and other coworkers.
• Bus, clean and set tables when and if necessary.
• Keep work station area well stocked, clean and prepared for shifts.
• Prepare condiments, coffee.
• Maintain knowledge of Casino and department promotions, programs, and services.
• Maintain cleanliness and sanitation of all department outlets according to Soboba Casino standards.
• Is willing and capable of following directions from Leadership team at all times
• Is capable of working in a safe and clean manner and reports all unsafe conditions immediately to supervisor or takes personal responsibility if supervisor is not immediately available.
• Responsible for assisting with planning events, preparing and cleaning up the event, serving guests, and responding to questions, complaints and special requests.
• Greeting guests as they enter a venue and helping them to find their seats.
• Support other Team members to ensure guest satisfaction.
• Assist with the complete setup and breakdown of the banquet area.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. (Scheduling is based on the needs of the Casino.)
• May need to drive company vehicle to move equipment from different properties (Casino, Soboba Springs Golf Course, Reservation, etc.).
• Perform special projects and other responsibilities, tasks, or duties as requested.

Benefits

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off
• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED