Banquet Supervisor

Denver Museum of Nature & Science • Denver, CO

1d • $26 - $28

About The Position

Join the Denver Museum of Nature & Science as a Banquet Supervisor! The Banquet Supervisor oversees banquet staff and event operations to ensure seamless execution and exceptional guest experiences. You’ll supervise Servers, Banquet Set-Up Leads, Banquet Captains, and temporary staff, coordinate across departments, manage operational and financial responsibilities, and foster a team culture that reflects our museum’s mission, vision, and values. As the right hand to the Banquet Manager, you’ll step in on their behalf or in their absence, keeping events running flawlessly. This role is ideal for someone with exceptional supervision skills, experience in large-scale event management, a passion for exceptional customer service, and uncompromising high-quality standards. Help us create events that run smoothly and leave every guest impressed!

Requirements

• High school diploma or equivalent.
• 2 years’ experience in banquets, catering events, or related food and beverage industry.
• 6 months’ experience supervising or overseeing the work of a team
• Ability to work flexible work schedules, including mornings, evenings, weekends, and holidays as needed.
• Knowledge food safety regulations and event operations.
• Current Serve Safe Certification or ability to obtain within one month of hire.

Responsibilities

• Leads and motivates the Banquet Services team and ensures event success through proactive communication and delivering high-quality service during events to meet service standard goals.
• Acts as the primary point of contact for banquet and stewarding staff during assigned shifts.
• Resolves problems encountered during daily operations and determines appropriate solutions.
• Communicates service standards and expectations for all banquet personnel and contractors.
• Ensure team members are well-prepared, properly uniformed, and trained on service standards.
• Collaborates with Consultants, Kitchen, and Banquet service team to ensure smooth event operation including menu implementation, logistical layout and décor details.
• Assists in managing department inventories and supplies needed for events.
• Approves all orders/purchases of supplies, rentals and catering products to remain within budgeted margins, following all Museum ordering procedures.
• Reviews BEO’s (Banquet Event Order) and CAD’s (Catering Diagrams) with Catering Consultants to optimize understanding of event expectations to accurately communicate needs with banquet management, captains and culinary team.
• Responsible for hiring, on-the-job training, communicates job expectations and performance standards, monitors and documents performance, provides performance feedback and formally completes and delivers employee performance evaluations.
• Ensures that team and staff follow food handling and/or storage practices, etc., through proper training and supervision.
• Demonstrates, trains, and promotes safety awareness within the food service department.
• Other duties as assigned.

Benefits

• Dayforce Wallet: Get your pay as soon as you earn it, at no cost to you. Request up to 50% of your net earnings without waiting for the standard pay day, through the Dayforce Wallet mobile app .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees